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We are HCLTech, one of the fastest-growing large tech companies in the world and home to 222,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be.If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey to advancing the technological world through innovation and creativity.
Your Role & ResponsibilitiesAs a Data Architect, you will play a pivotal role in designing, implementing, and optimizing enterprise-grade data solutions using
Microsoft Fabric
technologies in support of
Dynamics 365 Customer Engagement (CE)
projects. You'll collaborate closely with business stakeholders, technical leads, and delivery teams to ensure scalable, secure, and insight-driven platforms.
You will lead the architecture and technical design of complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels.
Key ResponsibilitiesArchitect and implement data integration solutions between D365 CE and Microsoft Fabric components.Translate business and CRM functional requirements into scalable data models and pipelines.Develop patterns for real-time and batch data ingestion from D365 CE (including Dataverse) into Fabric ecosystems.Design data governance, quality, and security frameworks aligned with enterprise standards.Support analytics and reporting use cases with clean, well-modeled datasets optimized for Power BI.Drive innovation with Fabric tools such as OneLake, Synapse, Event Stream, and Data Activator for CE-related data flows.Required Skills & ExperienceProven hands-on experience delivering projects with
Microsoft Fabric
and
D365 CE/Power Platform .Expertise in D365 CE data architecture (Dataverse, Common Data Model, API integration).Proficiency with Azure Data Factory, Synapse Pipelines, Lakehouse architecture, and Power BI.Solid understanding of CRM business processes: Sales, Marketing, Customer Service.Familiarity with CI/CD for data platforms, DevOps practices, and environment management.Strong communication skills for liaising with CRM, data engineering, and business teams.Desirable SkillsExperience with Microsoft Purview for data governance in regulated industries.Knowledge of customer insights, personalization, and segmentation solutions powered by CE data.Certification in Microsoft Azure/Data engineering or Dynamics 365
Required Language ThresholdsEnglish Proficiency /C1 Level
Why UsPermanent contractCompetitive salaryPrivate health and life insurance from day one in the companyWorking hours: Monday to FridayRemote Work ModuleMeal allowance on card/voucher
Equality & Opportunity for AllRepresenting 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.
Candidate Privacy Notice:
https://www.hcltech.com/candidate-privacy-notice
